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Support Escalation for Admins

We've developed this chart to help guide your support needs and set you and your clients up for success.

Users: This article is for Organization Administrators

Prerequisites: You’ve activated your admin account 

Follow the steps outlined below:

At Trilogy Mentors, we pride ourselves on the support we provide to our licensee partners. This chart is designed to help you determine how to best access answers to your questions as you navigate the platform.

 

Trilogy Support Escalation

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