Don’t waste time troubleshooting during your first online session. Set yourself up for success by completing the Student Readiness Checklist outlined in this article.
Users: This article is for Students and Parents
Prerequisites: Instructor and/or Admins have added you as a user to the system
Student Readiness Checklist
☑️ Have you activated your account?
Note: You'll receive an email from your organization to get started. If the message is not at the top of your inbox, search your email for a communication from "firstname.lastname@example.org". If you cannot find the onboarding email, please check your spam folder.
Still don't see the email? Reach out to your program administrator to confirm your email address and have them resend this important communication.
☑️ Have you checked your web browser? Network? Video? Audio?
☑️ Do you know how to join a session and enter the online classroom?
☑️ Do you know how to navigate the online classroom?
☑️ Is your first session booked and on your calendar?
Note: When your instructor books a session with you, it will appear as a booked session in your calendar.
If you would like to book a session follow the steps to Request To Book an Online Session with your instructor.
If you've gone through this checklist, you are ready to go! Enjoy a seamless first session because you've set yourself up for success.
Need more information? Check out the following related articles below:
- Unable to log into my account
- How to upload and share files in the online classroom
- How to Share Your Screen during an online session
- How to reschedule a session